Financial & Legal Information
Financial Information & Availability of Assistance
Jewish Hospital & St. Mary's HealthCare (JHSMH) recognizes that patients and their families may need assistance in meeting their financial obligations for services rendered. We offer financial assistance to eligible patients for their services that have been deemed medically necessary. Patients who need help paying for their services should call 502-587-4397.
Jewish Hospital does not discriminate on the basis of age, gender, race, creed, national origin or ability to pay. Should you feel you have been subject to discrimination, please call a Guest Relations Representative at 502-587-4797.
A Financial Counselor is available to answer questions regarding finances between 8 a.m. and 4 p.m., Monday through Friday. The Financial Counselor’s office is located on the first floor of the hospital.
Jewish Hospital does not discriminate on the basis of age, gender, race, creed, national origin or ability to pay. Should you feel you have been subject to discrimination, please call a Guest Relations Representative.
About Your Bill
You will be billed separately by your physician, by consultants requested by your physician, the radiologist and the pathologist.
Hospital Insurance
You will be billed only for the amount that your insurance does not cover.
Medicare or Medicaid patients who sign the necessary forms upon admission pay only the deductible amount and for services or accommodations not covered.
If we are unable to verify your insurance or extent of coverage, a deposit may be required along with full payment of your bill at discharge.
Because charges for medicine or treatment during the 24 hours before discharge may not appear on your hospital bill, a final bill will be mailed to your home a few days after discharge.
Charge Cards
MasterCard, VISA, Discover and American Express are accepted.
Discharge Planning
Jewish Hospital provides discharge planning for all hospital patients. Planning for discharge begins upon admission to the hospital and continues through the patient’s stay. The goal of discharge planning is to make appropriate arrangements for post hospital care by the time the patient is ready to leave the hospital. Emphasis is placed on continuity of care and the patient’s readiness for discharge.
The care manager coordinates discharge planning, working with the patient, family, physician and other members of the health team. This process includes a discharge planning evaluation of the likelihood of a patient’s need for post hospital services and the availability of those services. The care manager will discuss the results of the evaluation with the patient or individual acting on his or her behalf.
Jewish Hospital may transfer or refer patients to appropriate facilities, agencies or outpatient services, as needed, for follow-up care. Jewish Hospital will counsel a patient being discharged about home health services and will provide information about home health agencies from which the patient can choose.